Email: wellnesswisdomgurukul@gmail.com

REFUND & CANCELLATION POLICY

Wellness Wisdom Gurukul

Last Updated: October 10, 2026

YOUR TRUST & SATISFACTION MATTER TO US

Welcome to Wellness Wisdom Gurukul!

We are delighted to have you as part of our learning and wellness community.

At Wellness Wisdom Gurukul, we are committed to delivering meaningful learning experiences through wellness programs, healing sessions, spiritual education, workshops, coaching, and personal development courses.

We value your trust and understand the importance of transparency when purchasing our programs and services.

This Refund & Cancellation Policy explains the conditions under which cancellations, refunds, rescheduling, and program credits may be available.

We encourage all participants to review this policy carefully before purchasing any course, workshop, consultation, membership, digital product, or service.

Website: https://wellnesswisdomgurukul.com

1. GENERAL REFUND POLICY

Our programs are designed to provide educational value, personal development opportunities, and wellness-related learning experiences.

By purchasing our services, you acknowledge that you have reviewed the applicable program details, pricing, access conditions, and this Refund & Cancellation Policy.

Please understand that individual experiences and outcomes may vary depending on participation, personal circumstances, consistency, and implementation.

We do not guarantee any specific healing result, financial gain, emotional transformation, health improvement, spiritual experience, or personal achievement.

Refund eligibility depends on the type of service purchased, whether the service has been delivered, any specific offer terms, and applicable consumer protection laws.

Nothing in this policy limits your statutory rights or remedies.

2. REFUND ELIGIBILITY BY SERVICE TYPE

2.1 LIVE HEALING SESSIONS & PERSONAL CONSULTATIONS

This category includes:

• One-on-One Healing Sessions

• Personal Coaching Sessions

• Wellness Consultations

• Spiritual Guidance Sessions

• Meditation and Mindfulness Consultations

• Other Personalized Services

Once a scheduled session has been fully delivered, the fee is generally non-refundable.

Our practitioners and trainers reserve dedicated time to provide personalized guidance and services.

If a participant wishes to cancel or reschedule before the appointment, the conditions outlined in our Rescheduling Policy will apply.

Where a session has not been delivered due to circumstances attributable to Wellness Wisdom Gurukul, we will offer an appropriate rescheduling option or refund, subject to applicable law.

2.2 ONLINE COURSES & DIGITAL PRODUCTS

This category includes:

• Pre-Recorded Online Courses

• Digital Training Programs

• Video and Audio Lessons

• E-books and Digital Guides

• Downloadable PDFs and Templates

• Recorded Workshops

• Digital Learning Resources

Purchases of digital products and recorded learning materials are generally non-refundable once access has been provided or the materials have been delivered.

This is because digital content can often be accessed, viewed, or downloaded immediately after purchase.

However, refund requests involving non-delivery, material defects, incorrect products, or misrepresentation will be reviewed in accordance with applicable law.

We recommend carefully reviewing course descriptions, access duration, and program inclusions before purchasing.

2.3 LIVE WORKSHOPS, WEBINARS & TRAINING PROGRAMS

For paid workshops, webinars, group programs, and training events, the following cancellation guidelines generally apply.

CANCELLATION 7 OR MORE DAYS BEFORE THE EVENT

Participants requesting cancellation at least 7 calendar days before the scheduled event may be considered for:

• A partial refund, or

• Credit toward another eligible program or future event.

Such arrangements are subject to the specific program terms, costs already incurred, and the circumstances of the request.

CANCELLATION WITHIN 7 DAYS OF THE EVENT

Requests received less than 7 calendar days before the event are generally not eligible for discretionary refunds.

However, requests involving exceptional circumstances or applicable statutory rights will be reviewed appropriately.

MISSED WORKSHOPS OR WEBINARS

Failure to attend a scheduled workshop or webinar does not ordinarily qualify for a refund if the event was delivered as described.

Access to a recording or future session may be offered where available, but is not guaranteed unless included in the purchased program.

2.4 MEMBERSHIPS & SUBSCRIPTION PROGRAMS

Certain programs may be offered through monthly, quarterly, annual, or other subscription plans.

For memberships:

• Subscription fees are generally non-refundable once the applicable billing period has started.

• Cancellation will stop future renewals when completed in accordance with the applicable billing terms.

• Cancellation does not automatically generate a refund for a billing period already paid.

• Membership access may continue until the end of the current paid billing period, depending on the plan.

• Any applicable trial, refund guarantee, or promotional cancellation offer will be governed by its stated conditions.

Participants may request cancellation through the available platform controls or by contacting our support team.

Your statutory rights remain unaffected.

3. SEVEN-DAY SATISFACTION GUARANTEE (WHERE OFFERED)

We may occasionally introduce special programs with a satisfaction guarantee or limited refund window.

A seven-day refund guarantee applies only when it is explicitly advertised on the relevant course or program sales page at the time of purchase.

Where such a guarantee is offered, participants must submit their refund requests within seven calendar days of purchase, unless the published offer specifies a different period.

Depending on the conditions communicated before purchase, eligibility may require:

• Completion of applicable onboarding activities.

• Reasonable participation in the program.

• Review of the relevant learning materials.

• Genuine attempts to complete assigned activities.

• Submission of a written refund request.

Refund requests will be evaluated according to the specific guarantee offered.

If no satisfaction guarantee is advertised for a particular program, this section does not create an automatic seven-day refund entitlement.

This does not affect any refund or other remedy required by applicable law.

4. CIRCUMSTANCES GENERALLY NOT ELIGIBLE FOR DISCRETIONARY REFUNDS

Unless a specific program offers different terms, discretionary refunds are generally not available in the following circumstances:

• Change of mind after accessing digital content.

• Lack of time to complete a purchased course.

• Failure to attend scheduled sessions.

• Voluntary withdrawal from an ongoing program.

• Failure to complete assignments or learning activities.

• Dissatisfaction solely because a personal outcome was not achieved, where no such outcome was guaranteed.

• Participant-side internet connectivity or device issues.

• Partial use of a delivered digital product or service.

• Failure to follow clearly disclosed participation requirements.

We understand that unexpected situations may arise. Exceptional circumstances may be considered individually.

These exclusions do not apply where a refund or other remedy is required under applicable consumer protection laws.

5. RESCHEDULING & APPOINTMENT CANCELLATION

We understand that personal commitments and unexpected circumstances may require changes to scheduled appointments.

FOR ONE-ON-ONE SESSIONS

• Participants should request rescheduling at least 24 hours before the scheduled appointment.

• Rescheduling is subject to trainer or practitioner availability.

• Requests made less than 24 hours before the appointment may not be accommodated.

• Failure to attend without prior notice may result in forfeiture of the booked session fee, subject to applicable law and the disclosed booking terms.

IF WE NEED TO RESCHEDULE

If Wellness Wisdom Gurukul needs to reschedule an appointment due to unforeseen circumstances, we will communicate the change and offer a reasonable alternative date or time.

If we cannot deliver the purchased session and an alternative arrangement is not acceptable, the participant may be eligible for a refund of the undelivered service.

6. PROGRAM CANCELLATION BY WELLNESS WISDOM GURUKUL

We make reasonable efforts to deliver every program, workshop, and session according to the published schedule.

However, cancellations may occasionally be necessary due to unforeseen operational circumstances, trainer unavailability, technical issues, or events beyond our reasonable control.

If we cancel a paid program, we may offer:

• An alternative program date.

• Access to an equivalent session or program, with your agreement.

• A suitable program credit, if acceptable to you.

• A refund for the undelivered service where required or otherwise appropriate.

We aim to communicate significant schedule changes promptly.

7. ACCESS RESTRICTIONS & POLICY VIOLATIONS

We strive to maintain a safe, respectful, and professional learning environment.

Access to programs or communities may be restricted where participants engage in:

• Harassment or abusive behavior.

• Unauthorized sharing of paid course materials.

• Fraudulent activities.

• Serious violations of community guidelines.

• Misuse of platform features or member accounts.

• Repeated disruption of learning sessions.

Where appropriate, participants may receive notice before access is restricted.

Refund eligibility in these circumstances will depend on the nature of the violation, services already delivered, applicable purchase terms, and legal requirements.

8. PAYMENT FAILURES, DUPLICATE PAYMENTS & TRANSACTION ERRORS

We understand that payment-related issues may occasionally occur.

If you experience:

• Duplicate Payment

• Incorrect Transaction Amount

• Payment Deducted but Enrollment Not Confirmed

• Failed Transaction

• Payment Confirmation Delay

Please contact our support team with the relevant transaction information.

Our team will review the matter and coordinate with the payment provider where necessary.

Where a duplicate or erroneous charge is verified, an appropriate refund or correction will be arranged in accordance with applicable law and payment provider procedures.

Please avoid sharing complete card details, banking passwords, PINs, or OTPs.

9. CHARGEBACKS & PAYMENT DISPUTES

We encourage participants to contact our support team first if they experience a payment issue or wish to dispute a transaction.

This often allows us to investigate and resolve concerns more quickly.

However, nothing in this policy restricts your right to contact your bank, payment provider, regulator, or other appropriate authority.

We may investigate suspected fraudulent or abusive transactions and take proportionate action in accordance with applicable law.

A genuine payment dispute will not automatically result in permanent loss of access or forfeiture of lawful refund rights.

10. EXCEPTIONAL CIRCUMSTANCES

We understand that unexpected life events may affect a participant's ability to attend or complete a program.

Refund, cancellation, or rescheduling requests involving exceptional circumstances may be reviewed individually.

Depending on the situation, we may consider:

• Rescheduling a Session

• Extending Program Access

• Transferring Enrollment to a Future Batch

• Providing Program Credit

• Granting a Partial or Full Refund

These options depend on program conditions, technical feasibility, and applicable legal requirements.

Supporting information may be requested when reasonably necessary to assess the claim.

Any discretionary accommodation is considered on a case-by-case basis and does not automatically establish a refund entitlement for other purchases.

11. HOW TO REQUEST A REFUND

If you believe your purchase qualifies for a refund, please contact us using the details below.

EMAIL: wellnesswisdomgurukul@gmail.com

EMAIL SUBJECT: Refund Request – Wellness Wisdom Gurukul

Please include:

• Your Full Name

• Registered Email Address

• Mobile Number

• Course or Program Name

• Date of Purchase

• Payment Transaction ID

• Amount Paid

• Reason for Refund Request

• Relevant Supporting Information, if applicable

Our support team will review your request and may contact you if further details are required.

We will assess the request in accordance with the applicable purchase terms and legal requirements.

12. REFUND APPROVAL & PROCESSING TIME

Once a refund request has been reviewed, the outcome will be communicated through the available contact channel.

IF A REFUND IS APPROVED:

• The refund will generally be processed through the original payment method.

• Processing and crediting of the refund may take approximately 7–14 business days, depending on the payment gateway and banking institution.

• Actual timelines may vary according to the payment provider, transaction type, and applicable requirements.

• If the original payment method is unavailable, we will coordinate an appropriate alternative refund method where permitted.

Where a specific legal or payment-provider deadline applies, that requirement will take precedence.

13. TRANSPARENCY & CUSTOMER SUPPORT

At Wellness Wisdom Gurukul, we value clear communication and fair treatment.

We encourage participants to review the program description, learning format, schedule, course access period, and refund conditions before purchasing.

If you have any questions about whether a particular program is eligible for cancellation or refund, please contact us before completing your purchase.

We will make reasonable efforts to provide clear information and assist you in making an informed decision.

14. CHANGES TO THIS REFUND POLICY

Wellness Wisdom Gurukul may update this Refund & Cancellation Policy periodically to reflect changes in:

• Program Offerings

• Payment Procedures

• Business Operations

• Customer Support Processes

• Applicable Legal Requirements

Any updates will be published on our website with a revised "Last Updated" date.

To the extent permitted by applicable law, you agree to be responsible for reasonable losses, claims, or expenses arising directly from:

For completed purchases, the refund terms disclosed at the time of purchase will generally continue to apply, unless a change is required by law or otherwise validly agreed upon.

15. CONTACT US

HAVE A QUESTION ABOUT YOUR PURCHASE?

We are here to help.

For refund requests, cancellations, billing concerns, or program-related assistance, please contact:

WELLNESS WISDOM GURUKUL

Website: https://wellnesswisdomgurukul.com

Email: wellnesswisdomgurukul@gmail.com

Location: Maharashtra, India

Please allow our support team reasonable time to review your request and provide an appropriate response.

OUR COMMITMENT TO YOU

Your Trust. Your Learning. Our Responsibility.

At Wellness Wisdom Gurukul, we believe in building lasting relationships through transparency, respect, and meaningful learning experiences.

Our goal is to create a positive environment where every participant feels informed, supported, and valued.

We appreciate your trust and look forward to being part of your learning and personal growth journey.